I’m thrilled to announce the launch of Version 2.0 of IgnitePOST’s Shopify App! Stores built on the Shopify platform can now harness the effectiveness of real pen & ink handwritten notes that can be configured and sent in virtually any way you choose … all with zero coding, by just installing the IgnitePOST Shopify App!

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TL;DR

IgnitePOST’s Shopify App allows you to send robotically-handwritten, real pen & ink cards based on actions users take on your Shopify shop!  Our cards are written with real ballpoint pens and are indistinguishable from actual human handwriting.  IgnitePOST regularly outperforms email by a factor of 30X and outperforms Direct Mail by a factor of 10X!

By installing our Shopify App, the two main automated flows you can set up are: 1.) Post Purchase flows – which will trigger handwritten cards after someone has made a purchase from your shop.  2.)  Abandoned Cart flows – which will trigger when Shopify detects a customer has begun the checkout process but stopped before completing the purchase.

In both flows above, IgnitePOST allows you to set specific rules to control exactly when and to whom cards will be sent.  

Specifically, the controls available to Shops are as follows:

• Ensure Customers Only Get One Card from You
• Target Customers Based on the Number of Times They’ve Purchased
• Target Customers Based on Order Value
• Delay the Sending of Cards by a Specified Number of Days
• Use Klaviyo to Target Specific Customer Segments
• Send Perfectly Timed Follow Up Emails with IgnitePOST Webhooks

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Interested in seeing our new features & capabilities in more detail?!  Read on!

As humans, it’s a well-known scientific fact that we value personalized, tangible communication methods that we can touch & hold more so than their digital counterparts (such as email). Humans have evolved to learn about their environment through tactile feedback. In fact, when you communicate with handwritten notes, that communication method will outperform email by a factor of 30X and will outperform Direct Mail by a factor of 10X!

This is fantastic news if you already use these channels (and even better news if you don’t)! Using the IgnitePOST Shopify App, you can now leverage the power of real handwritten notes in a way that is integrated and triggered based on user behavior from YOUR SHOP!  

Here is a quick overview of the highlights and features of our new release!

ROBOTICALLY HANDWRITTEN NOTES USING VARIABLE PENMANSHIP TECHNOLOGY!

When you install our Shopify app, you get the ability to send real, ballpoint pen & ink letters using our robotics. Our technology introduces penmanship variations, which make our notes indistinguishable from real human handwriting. That means customers can both SEE and FEEL that you have sent them a real handwritten note…which translates to more authenticity and better results for YOU!

SEND YOURSELF A FREE ROBOTICALLY HANDWRITTEN SAMPLE FROM THE SHOPIFY APP!

Don’t believe us?! Want to see a real example of one of our handwritten cards for yourself?!  Then you’re in luck!  You can actually have one of our robots write out a personalized note just for you and send it to your doorstep.  Just open the IgnitePOST Shopify App, and click on the link that says ‘Send Yourself a FREE Sample’. It’s that easy!

There is a walk-through video right in the app to show you exactly how to set up triggered flows with IgnitePOST step-by-step.  We also share examples, tips, tricks, and best practices to make sure you maximize your ROI!

With the IgnitePOST Shopify App, we give YOU the power to customize handwritten cards to meet your specific needs. No matter what triggers you set up, you have full control to configure the following elements:

1. Personalize the card message!  That’s right… using the App, you can pull in the name of your customer in real-time, and use it in your handwritten note! Personalization has been shown to drastically improve your results!

2. Change the handwriting style to fit your needs!  We offer a variety of handwriting styles in a range of penmanship variations.  Remember, we always introduce penmanship variations (see above) to ensure your notes look as authentic as possible. Want to USE YOUR OWN HANDWRITING? No problem! Reach out to us and we can mimic your own handwriting style!

3. Customize the card image! We give you full control to customize the image on the front of the card. Want to include a discount code? Your company logo? A promotional offer? A QR code that links to a specific webpage? No problem! Just upload the image and you’re done! We even have a variety of default cards that you can choose from if you don’t want to create your own!

4. Customize the return address! You have full control over the return address for each handwritten card. Both the envelope AND the card are handwritten using the same writing style. Handwritten envelopes have an open rate of 99%, so you can be sure that your recipient will open your letter!

5. Specify who should receive your letter. With IgnitePOST, it’s super simple to specify the address where your card should be sent. Simply choose the option you want to use from the list, and you’re done!

6. Real-time card previews! Want to see exactly what your handwritten card will look like? We show a real-time card preview as you type!

FLOWS YOU CAN TRIGGER FROM THE IGNITEPOST SHOPIFY APP

There are 2 types of triggered flows that Shopify store owners can now set up with just a few clicks:

Post-purchase flows: These flows will be triggered when a customer completes a purchase on your shop. Read more details below to discover how you can set up rules and settings to specify exactly when the handwritten cards are sent and to whom they will be sent.

Abandoned cart flows: These flows will be triggered when Shopify identifies a user as an abandoned checkout. More details regarding the various configuration settings available are below!

SEND HANDWRITTEN CARDS TO CUSTOMERS AFTER THEY MAKE A PURCHASE (I.E. POST PURCHASE FLOWS)

Post-purchase flows allow you to trigger handwritten cards to customers after they have completed a purchase on your site. There is no limit to the number of flows you can create, and there are many instances in which you want to use a personalized handwritten card to reach out to a customer. The IgnitePOST Shopify App allows you to get very granular and target specific segments of users to meet any need you might have.

Here are some features we’ve built into IgnitePOST Version 2.0 to give you the control you need to see amazing results:

Ensure Customers Only Get One Card from You

Target Customers Based on the Number of Times They’ve Purchased

Target Customers Based on Order Value

Delay the Sending of Cards by a Specified Number of Days

Use Klaviyo to Target Specific Customer Segments

Send Perfectly Timed Follow Up Emails with IgnitePOST Webhooks

By the way ... are you interested in having us optimize your Shopify Store?  Click below to schedule a free optimization call:

OPTIMIZE MY SHOP SETUP

Here are some examples of scenarios that are now possible with just a few clicks:

Request Product Reviews

We all know that in today’s society, reviews are everything. In fact, shops live, thrive, or die based on positive reviews. Now, Shopify shop owners can leverage the power of handwritten notes to follow up with customers after a purchase is made and ask the customer to come back and leave a review.

I’ve been an Amazon customer for over a decade, and I’ve almost never left a review for any product, despite getting thousands of automated emails suggesting I leave a review. The one time I did leave a review was when the business reached out with a personalized handwritten note asking for my support in the form of a review.  Guess which store got my support and my review?

New Customer Thank You

It’s always great when you get a new customer! What better way to say ‘Thank You’ than with a memorable, handwritten card! You can even take this opportunity to suggest a similar product and take advantage of this cross-sell opportunity!

Repeat Customer Thank You

If someone buys from you once, they may or may not like your product. If someone purchases your product multiple times, chances are they LOVE your product! Showing your appreciation with a handwritten note instead of a generic automated email will pay dividends for you! Customers that make multiple purchases should also be the people you ask to leave reviews (because they most likely love your product), so don’t miss out on the chance to guarantee a review with a handwritten request!

VIP Customer Appreciation

Today’s society is all about giving customers a white-glove level of service and making them feel like VIPs. The secret to success is the ability to roll out this VIP white-glove level of service at massive scale. IgnitePOST allows you to do just that! You can now send specialized, handwritten cards to your VIP customers at exactly the right time!

Churn Prevention

It’s well known that keeping your existing customers is much easier than acquiring new customers. This is especially true for subscription services… if your customers churn, it becomes difficult to grow your business. One of the most effective uses of IgnitePOST’s service is reaching out to prevent churn. As an example: if you know customers typically remain in a subscription with you for 6 months before churning, reaching out with a VIP handwritten card at the 5-month mark with a compelling offer to extend their subscription has been shown to produce great results!

Product Cross-Sell

If a customer makes a purchase from you, chances are you know other products they would be interested in based on what they bought. By using a handwritten note touchpoint to suggest a complementary product, it gives the customer the confidence that you have taken the time and done the research to know that the suggested product would be a great fit for them!

First Purchase Anniversary

Similar to a birthday, sending customers a handwritten note on their first anniversary is a great way to re-engage with users and celebrate. Coupling the personalized handwritten note with a special Anniversary offer is a sure way to incentivize that customer to come back and make another purchase!

All of the above scenarios are now available for Shopify Stores to set up with just a few clicks. However, we don’t stop there!  

SEND HANDWRITTEN CARDS TO USERS WHO ABANDON THEIR SHOPPING CART (I.E. ABANDONED CART FLOWS)

Abandoned Cart flows allow you to trigger handwritten cards to potential customers who put items in their shopping cart, begin the checkout process, but stop before completing the purchase. The IgnitePOST Shopify App allows you to get very granular and target specific segments of users to meet any need you might have.

Using the built-in controls and settings in the App allows Shops to set rules such as minimum cart amounts and the number of times a person is eligible to receive a card to make sure you have full control over whom to target with your handwritten cards.

Here are some features we’ve built into IgnitePOST Version 2.0 to give you the control you need to see amazing results:

Ensure Customers Only Get One Card from You

Target Customers Based on Order Value

Send Perfectly Timed Follow Up Emails with IgnitePOST Webhooks

Interested in seeing how IgnitePOST can help you grow sales & revenue? What are you waiting for? It's free to install and set up, so there’s no risk!

Installation and setup takes less than 3 minutes. Just tap the button below to open the app store, click on the 'Add App' button, and you’ll be on your way to more revenue in no time.

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