WHY IT’S IMPORTANT TO THANK YOUR CUSTOMERS

Looking at the US market today, over 30 million businesses are vying for customers' attention and dollars. On top of all that, it’s estimated that over 6.5 million new businesses are formed every year.

Due to increasing competition, you need to have a smart strategy to keep your customers.

Otherwise, if you don’t, your beloved customers will leave you for your competition.

Now you may be wondering: what can you do to keep your customers from leaving you?

Thank them!

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HOW THANKING YOUR CUSTOMERS CAN IMPACT YOUR BUSINESS

Thanking your customers can have a big impact on your business by encouraging both customer loyalty and repeat sales!

Thanking your customers leads to these outcomes because they’ll feel valued by you instead of feeling like a number. According to an Oracle Customer Experience Report, 86% of consumers will pay more for a better customer experience.

Customers pay more for a better experience because they appreciate being valued.

Unfortunately, though, not every company goes above and beyond to thank them.

If you don’t take the time to do this, you leave yourself open to having your customers stolen from you by the competition.

Let’s take a look at why some businesses fail to thank their customers.

NOT EVERY ORGANIZATION THANKS THEIR CUSTOMERS…

Few organizations take the time to thank their customers.

It ultimately comes down to two things:

• Organizations lack the time to thank all of their customers and
• It’s very difficult to thank thousands of customers at scale with personalization

With the amount of personalization it takes to stand out, it’s understandable why most companies miss out on this opportunity.

But you shouldn’t miss out on this because it’s much easier--think 25 times easier--to keep and grow existing customers than it is to gain new ones. If you want better profitability, all you have to do is thank your customers, it’s that easy!

Now some companies do take advantage of thanking their customers, but they do it wrong.

That’s because most companies fire off mass emails with little to no personalization at all, which leads to your email going unnoticed and unappreciated.

But if you want the customer to notice you...

You have to send a handwritten note!

And what better solution is there to do that than IgnitePost!

IGNITEPOST OFFERS THE BEST OPTION FOR THANKING CUSTOMERS!

IgnitePost is the best option when it comes to thanking your customers because it’s easy to set up and extremely cost-effective.

With IgnitePost you can get started quickly by using our premade Zapier templates and APIs that can integrate with any sales or marketing tools you use.

Whether you’re using a CRM or email tool, you can automatically trigger a handwritten card based on the actions of your customers in a matter of minutes.

Not only is IgnitePost an easy solution to implement, but it’s also cost-effective. There’s a low to zero ongoing time commitment, unlike traditional software.

Whether you need a prepaid or standard monthly plan, IgnitePost has you covered!

IgnitePost uses the most effective thank you method by sending a letter that’s handwritten with pen and ink and delivered through the mail.

And when companies use IgnitePost to thank their customers, they’ve experienced more sales, customer reciprocity, and a greater ROI on all customer loyalty efforts.

LEARN MORE

HERE’S HOW OUR AWESOME CUSTOMERS ARE ALSO USING IGNITEPOST!

• Using IgnitePost to Ask for Reviews
• Using IgnitePost to Ask for Referrals
• Capitalizing on the Relationship-Centric Era
• Using IgnitePost to Build Customer Loyalty
• Using IgnitePost for Sales Prospecting

REFERENCES

• https://www.bizjournals.com/albany/news/2019/04/11/number-of-businesses-in-the-united-states.html
• http://www.oracle.com/us/products/applications/cust-exp-impact-report-epss-1560493.pdf
• https://www.ignitepost.com/how-it-works
• https://www.ignitepost.com/integrations

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